Return & Refund Policy
Shop Name: kickgo
Address: 129 Cromwell Road, Eccles, Manchester, M30 0RB, United Kingdom
Phone: +44 7976 543 733
Returns
We accept returns within 14 days of the date you received your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
How to Request a Return
To initiate a return, please contact us within 14 days of receiving your order:
- Phone: +44 7976 543 733
- Address: 129 Cromwell Road, Eccles, Manchester, M30 0RB, United Kingdom
Please include your order number and reason for return. We will provide you with return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping service, as we cannot be held responsible for items lost in transit.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days and credited to your original payment method.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used or damaged after delivery
- Items returned after the 14-day return window
- Items not in their original packaging
Faulty or Incorrect Items
If you received a faulty or incorrect item, please contact us immediately. We will arrange a replacement or full refund at no additional cost to you.
Contact Us
kickgo
129 Cromwell Road, Eccles, Manchester, M30 0RB, United Kingdom
Phone: +44 7976 543 733